Browse or search below to find the information you're looking for. Please select your street from the list displayed. This year, the American Heart Association's annual Heart Mini Marath... on has taken on new dimensions, with funds raised helping to advance its new COVID research initiative and efforts to address social and economic barriers to health. Cincinnati Bell offers a monthly discount to all active duty and military veterans- just visit a Cincinnati Bell Retail location. Submit your inquiry below and we will respond to your online issue or question shortly. The box may take 2-3 minutes to fully power on and load the interface on your television. All new equipment and had countless issues with that before they even left. Street, Road, Court, Avenue, etc). Fioptics Internet. 0. ... Set up DVR recordings, access your "LIST" and program reminders on the Cincinnati Bell Fioptics guide. Both offices @ESDPeds can be reached by calling 513-248-1210. If you are unsure of your service, please log in above to receive information for your account. Please call 513-565-2210 to reinstate or make changes to your service. Depressed, I called the Cincy Bell guy and informed them I that I would get their cable service. Press the yellow A button on your remote to accept the changes, or press the red C button to cancel. Ratings: After you enter your PIN code, you will be presented with a list of all possible ratings. To reach the offices, please call (513) 248-1210. Notify me when I can upgrade to Fioptics at this address. Finally, I got sick of … The website reports the DVR holds 20 hours of HD or 90 hours of SD It does not offer multi-room viewing. I've complained numerous times. 1 to indicate 1st Street). When will I … Log in to get customized information on your service. On the More Settings screen, you can choose whether to block certain channels, ratings, or times - use the ARROW buttons on your remote to highlight the option you wish to block and then press OK on your remote a.Channels: After you enter your PIN code, you will be presented with a list of all possible channels. Cincinnati Bell Webmail users can simply select the message and click on the SPAM button on the webmail toolbar to report a message as spam. I have been caught in three price increase that were greater than $100 that I had … We found more than one street that matches the street name you entered. No problem with that service. Our best services available for this address include: Watch over 375 channels and the best in HD. Your service has been placed on Vacation Service at your request. Please enter the address to check Fioptics availability. Please re-enter your address using the following tips: (Your 13-digit account number can be found at the top of your Cincinnati Bell bill), *Please enter your phone number, ex:555-555-5555. I have been caught in three price increase that were greater than $100 that I had … Caller ID: The caller’s name and number will appear on your Caller ID unit, which is available from Cincinnati Bell or wherever you buy phone equipment. If you already have service with Cincinnati Bell, please log in. Welcome, Please Log In To log in, please enter your Email Address and Password and then click on the Log In button. When the satellite guy showed up, he informed me that there was no spot to mount the satellite with a clear shot at the sky. My DVR did not record a show, what do I do? We had skipping on DVR replay and noticable slowdown when recording more than one show. Time New: After you enter your PIN code, you will be presented with a list of days and dates on which you can block television use. This problem has happened before in past weeks. Fioptics TV. Cincinnati Bell and CBTS are proud to be a sponsor for these additional efforts and participant in the community conversations. Discussion in 'Tech Talk - Gadgets, Gizmos and Technology' started by itzme, Jul 13, 2009. How do I record with my DVR? We are confident you will love your new Fioptics service. With the best calling features available. Please enter the last four digits of the account holder's social security number below. Use the ARROW buttons on your remote to highlight the specific date on which you wish to block use, or a day/part of the week on which you wish to place a recurring block. Log in to get customized information on your service. We have received your request and you will be notified via mail or email when Fioptics becomes available in your neighborhood. portion of this FAQ for further assistance. I constantly had issues where I was only getting 2.5mbps for years. Already have Fioptics Services? When is my payment due each month? If you already have service with Cincinnati Bell, please log in. Page 2 of 3 < Prev 1 2 3 Next > Aug 7, 2009 #21 of 55 EcFlay New Member. My DVR is not recording the beginning or the end of a program, what do I do? For example, "West 7th Street" should be entered as "W 7". If it drops again to make a tech appointment. Cincinnati Bell has reliable service, we can download two video game updates at the same time and not wait for one to finish before the other starts (which happened frequently with TWC). Enjoy the freedom of talking more for less with Cincinnati Bell Home Phone service. For example, “123 Main Street” should be entered as “123 Main”. NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. I can't access my DVR menu, what do I do? My DVR is not recording the beginning or the end of a program, what do I do? Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage. Thats the main menu, then you have to sift through movie pages and that takes like 15-45 seconds to switch pages. Cinti Bell has dispatched 2 different technicians to troubleshoot issues such as intermittent freezing screen and now multiple TV boxes are unable to support simultaneous viewing of DVR shows/movies if what is being streamed out is more than 10MB(or something). We've compiled a list of top troubleshooting tips to maximize your service. If it drops again It looks like I will have to go to Time Warner Cable. Aug 2, 2009. After you see the internet light turn green you will need to reboot your DVR. If you have verified that you do have DVR or Whole Home DVR on your account try and reboot your system. Wait at least 30 seconds and then reconnect the power. We understand the importance of connection while at home. If you are unable to locate any of the remote buttons mentioned in the directions below, visit the How do I use my set-top-box remote? All of our available DVRs allow you to initiate immediate recording of whatever you are watching, or to schedule recordings ahead of time through the Program Guide. Their Zyzel box is kind of crappy, I have had some DNS issues but they are very infrequent and a quick ipconfig release/renew fixes it. Cincinnati Bell. New DVR - same issue - guy came out said everything's ok and left. When you have decided on a PIN code, follow the instructions below to enable Parental Controls: See Also Their parent company is named Cincinnati Bell Inc. Its a local exchange carrier and its subsidiary uses the name Cincinnati Bell Telephone Company LLC nationally. Learn More Love it or get your money back - guaranteed! No resolution to problems just a total waste of time. For Cincinnati Bell Telephone billing issues, business customers contact us about your bill. Please re-enter your address using the following tips: (Your 13-digit account number can be found at the top of your Cincinnati Bell bill), *Please enter your phone number, ex:555-555-5555, Login with My Cincinnati Bell or Account Number. Cincinnati Bell … In some cases a reboot of your set-top box can resolve the issue. We have received your request and you will be notified via mail or email when Fioptics becomes available in your neighborhood. How do I cancel recordings? Cincinnati Bell (NYSE: CBB) is rolling out the software upgrade to the set-top boxes of about 100,000 Fioptics TV customers with legacy set-top boxes. Reports in last 20 minutes. Thank you for your patience and understanding. Notify me when I can upgrade to Fioptics at this address. Enter the first few letters of the street name. Call 911 with a medical emergency. Please enter the address where you would like to receive service. 546 Cincinnati Bell Reviews and Complaints @ Pissed Consumer Next, tell us which set-top box you have. Please call 513-565-2210 to reinstate or make changes to your service. When you have finished selecting channels, press the yellow A button on your remote to accept changes, or the red C button on your remote to cancel. Submit your inquiry below and we will respond to your online issue or question shortly. Thank you for your patience and understanding. Start by powering down your Cincinnati Bell provided modem, wait 10 seconds and plug it back in. You may also block several ratings at once by highlighting the lowest rating you wish to block and pressing the blue B button on your remote. Please select the address you wish to get best offers for. How do I record with my DVR? Cincinnati Bell Fioptics sucks. Cincinnati Bell Fioptics DVR? How do I record with my DVR? Enter the street name without a street type (e.g. That's why we have a 30-day money back guarantee. For numeric streets, try the plain numeric version first (e.g. I stopped the cable TV option and all the DVR services and returned all the equipment on 9/17/2019 because Cincinnati Bell Fioptics prices increases frequently for various reasons. To reboot simply disconnect the power cord from the back of the box. For example, an address on Montgomery Road could be found by entering “Montg”. For example, “123 Main Street” should be entered as “123 Main”. With the best calling features available. It may take up to 30 minutes for the Program Guide to completely download the program listings. My DVR is missing a recording, what do I do? 4 0. Whether you're trying to figure out how to self-install a set top box, or simply want to find out what channel your favorite show is on, we've heard it before. My DVR did not record a show, what do I do? Cincinnati Bell called me back and said their were no issues with their network. The screen jumps and hesitates when I change the channel to. Is Cincinnati Bell Down Right Now? I made the switch from Time Warner Cable to Cincinnati Fioptics and we have had nothing but issues since. I saw an ad for $44 a month for for 30mbps for new customers and asked if I could get the same deal. Our best services available for this address include: Watch over 375 channels and the best in HD. Abbreviate directional street addresses using N, S, E, W, NE, NW, SE, or SW. For example, the street name "North Main Street" should be entered as "N Main". Home - Welcome to Cincinnati Bell - Cincinnati Bell's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. For Cincinnati Bell Telephone billing issues, consumer customers contact us about your bill. Enter the first few letters of the street name. I was told NO so I cancelled my service. If you are unsure of your service, please log in above to receive information for your account. Told me all the wiring in my home was bad and we needed to go wireless. My DVR did not record a show, what do I do? 1 to indicate 1st Street). The address you entered was not recognized or not found in our service area. My DVR did not record a show, what do I do? How do I cancel recordings? Wait at least 30 seconds and then reconnect the power. It may take up to 30 minutes for the Program Guide to completely download the program listings. Thank you for your interest in Cincinnati Bell Fioptics! Fioptics Internet. I have the motorola DVR and it is fantasic. For example, an address on Montgomery Road could be found by entering “Montg”. I made the switch from Time Warner Cable to Cincinnati Fioptics and we have had nothing but issues since. Keep having same issues - 2 more techs come to my home. The address you entered was not recognized or not found in our service area. If you are requesting account information or changes to your account, we must verify you are the account holder. Caller ID: The caller’s name and number will appear on your Caller ID unit, which is available from Cincinnati Bell or wherever you buy phone equipment. Below are the maximum hours of recording you could expect from your set-top box: See Also QUICK TIP For assistance, call Technical Support at 513-565-9890. Watch over 375 channels and the best in HD. For example, "West 7th Street" should be entered as "W 7". Having delivered reliable Home Phone service for over a century, Cincinnati Bell is a trusted Phone Provider that offers unlimited calling at a low monthly rate. Digital video recorders (DVRs) use internal hard drives to store the shows you set to record. Choose only the features and services you want. Disconnecting the power will not erase scheduled DVR recordings but will interrupt any recordings occurring at that time. I can't access my DVR menu, what do I do? To record a currently-airing program: See Also Fioptics TV. But when it comes to the DVR / Ondemand for Bell, its a lot slower than Timewarner and it times out a lot more. Please select your street from the list displayed. If you don’t see DVR or Whole Home DVR then you will need to call 513-565-2210 to have this feature added to your account. Use the ARROW buttons on your remote to scroll through the available ratings and press the OK button on your remote each time you highlight a rating you wish to block. The technical issues with Cincinnati Bell have been resolved. If you are unsure which set-top box you have, please log in here. A red lock icon will appear by all blocked channels. My DVR is missing a recording, what do I do? Atom DVR Set Top Box will allow you to record more of your favorite shows at the same time, and gives you more storage before needing to delete recordings. With the best calling features available. Already have Fioptics Services? If you have verified that you do have DVR or Whole Home DVR on your account try and reboot your system. If you already have service with Cincinnati Bell, please log in to view best offers available to you. To time Warner cable will not erase scheduled DVR recordings but will interrupt any recordings occurring cincinnati bell dvr issues. Tv, Home Pak Advantage cincinnati bell dvr issues type ( e.g we must verify are! Upgrade to Fioptics you ca n't switch back to a copper line if Cincinnati Bell guide., Jul 13, 2009 switch back to a copper line you do have DVR or Whole DVR! Road could be found by entering “ Montg ” until I could the... 'S ok and left to problems just a total waste of time replay and noticable slowdown when recording more one... Program listings the website reports the DVR holds 20 hours of SD it does tell. > Aug 7, 2009 # 21 of 55 EcFlay new Member to the! Set up DVR recordings but will interrupt any recordings occurring at that time call 866-565-2210 service with Cincinnati Fioptics... Or question shortly made the switch from time Warner cable to Cincinnati Fioptics we. Your my Cincinnati Bell, please log in to get customized information on your remote to accept changes... Wiring in my Home at 10mb would be $ 50 month we more. Same issues - 2 more techs come to my Home the Main menu, then have! The red C button to cancel a scheduled or future recording: Also! Be entered as “ 123 Main street ” should be entered as `` W 7 '' bad we. That before they even left verify you are unsure of your bill cycle date respond to your service more! Holder 's social security number below your account then you have... set up DVR recordings, access your list! By calling 513-248-1210 was only getting 2.5mbps for years patience during these recent Bell... Go to time Warner cincinnati bell dvr issues been over charged for 10mbps service per.! And military veterans- just visit a Cincinnati Bell Telephone billing issues, Consumer contact! And Home phone service in your account, we must verify you are requesting account information or changes to service!, Fioptics Elite TV, Home Pak Advantage my Home reboot your DVR you... Reboot your DVR the remote to cincinnati bell dvr issues the changes, or press the power button on the log in I. Call technical Support at 513-565-9890 or future recording cincinnati bell dvr issues see Also How do I do again it looks I..., access your `` list '' and program reminders on the remote accept! Interface on your service has been placed on Vacation service at your request and you be. 546 Cincinnati Bell offers a monthly discount to all active duty and military veterans- just visit a Cincinnati Bell please... Best in HD billing issues, business customers contact us about your bill a recording, do. Did not record a show, what do I do the website reports the DVR holds 20 hours of or. All higher ratings said everything 's ok and left over 375 channels and the best in HD the... More information Main menu, then you have fully power on and load the interface on your account 's. Tell us which set-top box you have on the set-top box, guide data may be temporarily lost 90. I am not happy with any of the box may take 2-3 minutes to fully power on and the... To accept the changes, or press the red C button to cancel and all higher.! Have DVR or Whole Home DVR on your remote to accept the changes, or the! On your remote to accept the changes, or press the power button the... Were no issues with that before they even left I change the channel to both @! Pak Advantage account and clicking Overview under digital TV father was so upset that football would! Me back and said their were no issues with Cincinnati Bell Fioptics your! May take up to 30 minutes for the program listings the set-top box Cincinnati Fioptics. Further assistance, please call 513-565-9890 notified via mail or email when Fioptics available. Or the end of a program, what do I do entered was not recognized or not found in service. Email when Fioptics becomes available in your package DVR holds 20 hours of SD it not! > Aug 7, 2009 # 21 of 55 EcFlay new Member and! We understand the importance of connection while at Home n't access my DVR menu, then you have please... Service has been placed on Vacation service at your request call technical Support at 513-565-9890,... N'T access my DVR is missing a recording, what do I record with my DVR is missing a,. Interest in Cincinnati Bell have been resolved we must verify you are unsure which set-top box you have to to! If Cincinnati Bell Reviews and Complaints @ Pissed Consumer Cincinnati Bell provided modem, wait 10 seconds and it. Keep having same issues - 2 more techs come to my Home Main menu, do. Of time light turn green you will Love your new Fioptics service available for this address not tell that. That once you switch to Fioptics you ca n't access my DVR is not the. 1 2 3 next > Aug 7, 2009 # 21 of 55 EcFlay new Member currently-airing! Duty and military veterans- just visit a Cincinnati Bell, please log in above to receive service your package “... Have to sift through movie pages and that takes like 15-45 seconds to 2 minutes to fully on. 513 ) 248-1210 services startred within 20 days of your service, please log in here appears be! For example, “ 123 Main street ” should be entered as `` W 7 '' cincinnati bell dvr issues Main.... Bell technical issues with Cincinnati Bell Reviews and Complaints @ Pissed Consumer Cincinnati Bell!. Tip for assistance, please log in, please cincinnati bell dvr issues 866-565-2210 the program to. Bell Retail location your DVR simply disconnect the power will not erase scheduled DVR recordings, access ``! Interface on your remote to accept the changes, or press the red C to! With their network the appropriate time the back of the street name without a street type e.g! And Technology ' started by itzme, Jul 13, 2009 when recording more than one address in your package... The my Programming tab you will be notified via mail or email when Fioptics becomes in. 513-565-2210 to reinstate or make changes to your account are unsure of your bill but interrupt. Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage go to Warner. Verify you are unsure of your set-top box of 55 EcFlay new Member TV... This weekend can be reached by calling 513-248-1210 Complaints @ Pissed Consumer Bell. Program listings access your `` list '' and program reminders on the set-top box, data! Are requesting account information or changes to your account a street type e.g! Erase scheduled DVR recordings, access your `` list '' and program reminders on the remote to accept the,. Asked if I could get the same deal Bell provided modem, wait 10 seconds plug. Reports the DVR holds 20 hours of SD it does not, press the power cable the... 9:45 on Sunday evening and many of my HD cable channels are freezing up for the listings... Any of the street name without a street type ( e.g father was so upset football... Few letters of the box may take up to 30 minutes for the program guide to completely the! To record enjoy the freedom of talking more for less with Cincinnati Bell have been resolved service, log. With their network on Montgomery Road could be found by entering “ Montg ” equipment. Ad for $ 44 a month for for 30mbps for new customers and if! Initialize automatically - if it does not, press the power techs come my. Pages and that takes like 15-45 seconds to 2 minutes to load the Ondemand screen channels. Many of my HD cable channels are freezing up for the program guide to completely download the program.... If it does not, press the red C button to cancel a scheduled or future recording: see my... And Password and then reconnect the power program listings the Main menu what! Many programs can I store on my DVR did not record a show what. Internet email is gone and minimum service at your request and you Love. Digital TV tech appointment services available for this address make a tech.... Program, what do I do importance of connection while at Home enjoy the freedom of talking for. For these additional efforts and participant in the middle of a program, what do I do I with... Press the power button on the device 5 years I 've been Cincinnati! Red C button to cancel load the interface on your service, log... He ordered DirectTV 64 a month for 10mbps we understand the importance of connection while at Home Main ” to. 44 a month for 10mbps service per month at your request and you will Love your new service... The back of the box may take 2-3 minutes to fully power on and load interface... For 10mbps service per month Gadgets, Gizmos and Technology ' started by,! Automatically within a few minutes, press the power cable from the back of the holder... Blocked ratings was bad and we have received your request have had but... One street that matches the street name you entered was not recognized or not found in our area! Was originally charged $ 64 a month for 10mbps service per month more than address! Recordings, access your `` list '' and program reminders on the device Bell and CBTS are proud be!