They fired me so they could pay minimum wage as I was only making $13 per hour to which we should have been making $25 per hour anyway. Your local power or cable company employs field technicians who are skilled in repairing or servicing equipment needed to provide you with power or cable. For example, they could start out with a role such as service manager, progress to a title such as general manager and then eventually end up with the title sales account manager. This role generally supports external clients or end users in the following ways: Their job is to troubleshoot any problems arising in the equipments. The average hourly pay for a Field Service Technician in Canada is C$24.14. Nonetheless, aspirants with an associate degree and excellent customer-service skills will continue to be in demand, according to the US Bureau of Labor Statistics. However, freelance work can also be rewarding and beneficial towards progressing your career. Service Technicians who go to a client’s home or … To do the configuration, fixing, data routing of the switching mechanisms. The technician maintains the documentation related to downtime, repairs, and alterations. I hope they go out of business. You must troubleshoot problems that your clients are having with technology, including software and hardware issues. Field Service Technicians often service home-based equipment, such as appliances, televisions, security systems, air conditioners and computers. They should also monitor associated computer & peripheral systems of telephone systems for communication infrastructure. Field Technician. Some Service Technicians work with automobiles, others with computers, and yet others with appliances. A Field Technician, also known as a Network Technician, is a professional who provides on-site end-user support, telecom installation, programming, maintenance, and repairs to a wide variety of telecommunications’ systems, equipment, cabling, and to other related systems and equipment at all locations within the assigned work region. FSM most commonly refers to companies who need to manage installation, service or repairs of systems or equipment. When it comes to the telecom field, they play an essential role in the telecom sector as well. Field service technicians work in industries with products that cannot be easily transported because of their size or link to other systems. Diagnosing errors or technical problems and determining proper solutions. Telecom and network professionals looking for job opportunities in the on-demand freelance marketplace, FieldEngineer.com is the right place. Using our career map, a field service technician can determine their career goals through the career progression. So sign up and find the perfect job that suits your requirements. Being organized and detail-oriented saves a lot of hassle in the long-run. Field Engineer has the perfect solution to cater to the professionals. Â. Service Technician is a broad title that covers skilled workers in several industries. Salary estimates are based on 3,646 salaries submitted anonymously to Glassdoor by Field Service Technician employees. Sort by: relevance - date. They have to the needs of the customer and travel to customer locations. They also sometimes work on heavy equipment, such as farm equipment, diesel engines, factory machines and computer networks. What salary does a Field Service Technician III earn in your area? Field Service Technicians frequently receive a company vehicle, phone, laptop, etc., to help them perform their job in the field. The overtime pay in addition to salary often applies; includes business benefits; may include performance bonuses as well. To be successful in this field, you will need to have an essential degree in computer science, IT, network technologies or a related field. They also have to work on heavy equipments that include machineries used in farms as well as factories, diesel engines etc. Valid driver’s license is required. Page 1 of 3,020 jobs. You travel, usually by car, to the home or business of the client so that you can remedy the situation on site. If you enjoy interacting with customers, challenging work environments, and working in a hands-on capacity, we invite you to apply. You will be given a territory and will be responsible maintaining and calibrate chemical feed equipment and process monitoring equipment. Managing all on site installation, repair, maintenance and test tasks. They should have a secure computer and administrative skills, Microsoft Office software and technology skills. A field service technician may be working in an organization specializing in manufacturing technical product or for a group of repairmen. Share Field Service Technician with Facebook Share Field Service Technician with Twitter Share Field Service Technician with a friend via e-mail Share Field Service Technician II - New Orleans, LA with LinkedIn < Back to search results. Regardless of what their area of expertise is, Service Technicians share the same function: to provide services and repairs. POSITION DESCRIPTION Field Service Technician Grand Junction, Co Pay Range: $22-26/hr JOB SUMMARY The Field Service Technician must possess a high level of self-motivation and ability to work individually to produce high quality service for clients. There are several certifications which are beneficial for present analysts engaged with ongoing training as well as for other security specialists looking to become security analysts. Strong technical, organizational, problem-solving and troubleshooting skills. Usually the field technician work in the given site by the client, engaged in fixing and sustaining the network, hardware, software, and other telecom and IT-related set-ups. They manage all onsite fitting, patch-up, maintenance, and test cases. They may also include training a plant’s maintenance team or other key colleagues on how to perform equipment maintenance. The Field Service Technician is the trained professional engaged in performing the field installation and its maintenances. Service Techs are responsible for troubleshooting equipment, repairs, training, promoting parts sales and overall customer relations. I was the number Field Service Technician in the office at the time. Field Service Technician. The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Displayed here are job ads that match your query. Field Service Technician is responsible for the troubleshooting, repair, and maintenance of mechanical and / or electrical aspects of underground and surface mining equipment and components according to defined specifications and is also responsible for new equipment commissioning and training at …  The major role is to work in a central office, mobile towers, outside plant (OSP), or cell sites facilitating the technical know-how in installation, commissioning and integration, modification, and removal of telecom devices as per the client satisfaction level. A field service technician may be working in an organization specializing in manufacturing technical product or for a group of repairmen. If technicians have knowledge of different computing systems, operating systems, it would be of great help for the organization. A field technician is someone who works in the “field,” as opposed to in an office, laboratory, showroom, performance venue, school, or other setting. A field service technician is responsible for analyzing, troubleshooting and evaluating technology issues in the field. As per Payscale salary estimate, the average salary of Field Service Technician is around $50, 226 per annum or more depending on experiences in the United States. Prioritize the customer activities and resolve issues at customer sites for a change of premises and cross connection in equipment, and manage the installation of various telecommunication related materials, such as routers, hubs, and switches. Testing and repairing equipments by travelling to the location of the customer, Providing troubleshooting as well performing installation of equipments, Attending to the needs of the customer whenever required, Performing the confirmation that the equipment is functional, Sometimes they have to provide telephone support to the customer in order to perform troubleshooting, Providing onsite services for individual as well as organizations, Ensuring that the equipment on which they have performed troubleshooting are in proper working condition, Must have the ability to work independently or with less supervision, Needs to possess excellent troubleshooting skills, Ability to maintain good relations with customers, Should have excellent verbal communication skills, Must have the ability to work under pressure, Post secondary education in instrumentation, Associate degree or certification in a related field, Associate degree  or certification in heavy equipment repair or computer technology. (60th in the country out of 8,000 techs.)  FieldEngineer.com has already gathered more than 40,000 engineers from 180 countries around the world. A certification will add value to you as a professional. Field Service Technician Summary This is a great opportunity for you to join the Aristocrat family in the Taree region. They are looking for a junior self-starter field service technician to deliver the desired customer service experience. Those interested in working on a freelance basis should visit FieldEngineer.com for the best opportunities. They are as follows: Field Service Technician Skills and Specifications. They assist telecom engineering teams as required with installation, outline, and repairs of system hardware and software is another critical task done by the field service technician. Service Technician Job Description. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. When it comes to the most important skills required to be a field technician, we found that a lot of resumes listed 12.0% of field technicians included customer service, while 9.7% of resumes included test equipment, and 6.5% of resumes included technical support. Technicians perform the diagnosis for the network and associated errors or technical issues and find the proper way out. Field Service Technician Location: Chateauguay For over 150 years the name Sandvik has been synonymous with quality and customer focus. The various duties and responsibilities required to be carried out by a field service technician. It helps you to connect to the global employers who are seeking individuals with similar valuable skills. They should also possess brilliant customer service skills and an ability to diagnose and solve problems from non-technical descriptions provided by their clients. Ability to work flexible hours (at times outside “normal business hours”) and travel as required. Test and troubleshooting for faulty devices and turn-up. Field experts work with various telecom devices and hand tools for the assistance, installation, and repair telephone poles, headsets, and associated peripherals in different locations and varied work environments. Busted my butt for two years and they threw me out like garbage. As a field service technician, your responsibilities and duties include traveling to work sites to conduct maintenance and repairs to computers for individuals and businesses. This position may be elevated to a Field Service Technician II role for candidates that possess an appropriate level of relevant experience as determined by STERIS. The national average salary for a Field Service Technician is $52,011 in United States. The Field Service Technician professionals will be accountable for upgrading the equipment including applicable software, hardware, and data telecommunications network equipment. Your job is … It can also refer to software and cloud-based platforms that aid in field service … Technicians are responsible for the field operation, troubleshooting, repair and client training of devices in an assigned location. They make sure that telecom systems and related equipment are in best working form. The various kinds of equipments repaired by a field service technician include security systems, computer equipments, televisions, stereos, appliances and heating units. They should administer installation of PBX digital sets and analog telephone sets and associated subsidiary hardware. Field service technicians usually work on electronic and mechanical systems on site with customers, meaning they travel for their jobs. To implement secondary power distribution devices and fusing projects. Field Service Technicians are responsible for ensuring customer satisfaction through installing, repairing, and performing routine maintenance on compressed air equipment. Field Service Technician (Current Employee) - Shreveport, LA - August 10, 2020 Field techs have to work in the field all day then have to fix equipment at the shop because so called shop hand Weaver only stands around smoking and complaining that he got a dwi and can’t drive company trucks and sits in the break room for 2-4 hours a day including Saturdays riding the clock. The Field Service Technician delivers the service and customer assistance during field visits as per the client’s requirements. They may also include training a plant’s maintenance team or other key colleagues on how to perform equipment … Our Opening and Your Responsibilities We have one of the largest global service and sales organizations among precision instrumentation companies, and we … The average Field Service Technician salary in Oregon is $44,547 as of December 28, 2020, but the range typically falls between $38,150 and $53,315. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Download our app to sign up and get started, To offer service and customer assistance during site visits, To manage the workflow as per the given schedule, They manage the entire on-site fitting, repair, and maintenance, To diagnose faults or technical issues and find proper solutions, To produce detailed service reports for the field visits, Technicians should perform the document procedures, To operate the company owned automobile with safety along with field automation systems, To follow organizational filed processes and protocols, To follow up with technical crew and share data across the business, To comprehend customer needs and make suitable suggestions, To build confident relationships with customers with better work protocol, They should perform the cabling, wire folding and pulling the required cable with basic routing skills, They should know about essential high and low-density fiber optical systems Copper and RF Transport devices. Field Service Technicians deliver high-quality service to Pattons customers with a focus on safety, quality, integrity, and collaboration. The field technician is also responsible for the configuration, repair, and precautionary upkeep of telecom hardware. They should manage work according to company’s diagrams and disclaimers for the network, and ensure compliance with all safety standards, codes and manage work according to guidelines. Nalco Water, an Ecolab Company, seeks a Field Service Technician to join its industry leading service team in Central and Eastern Washington. Someone who works in this type of job may sometimes also have other, separate … The Field Service Technician is responsible for field service calls, diagnostic repairs and maintenance updates on Clever Devices electronic and computerized equipment at the customers or Transit ... ZipRecruiter - 2 days ago After each job, they should have accurate records of the work performed and all the used equipment. Job responsibilities of a Field Service Technician include: Filter by location to see Field Service Technician salaries in your area. It includes equipment, wiring, and to other related computers or devices at several assigned locations within the agreed work areas. Nalco Water, an Ecolab Company, seeks a Field Service Technician to join its industry leading service team. He or she is also a “technician,” as opposed to a researcher, manager , agent, engineer, sales rep, analyst, specialist, merchandiser, supervisor, etc. Hard skills like these are helpful to have when it comes to performing essential job responsibilities. A field service technician is an individual who has to perform repairing work by travelling to the site. Visit PayScale to research field service technician hourly pay by city, experience, skill, employer and more. Field Service Technician responsibilities include: Providing service and customer support during field visits or dispatches. 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