Do you agree with Barker and Stonehouse’s star rating? After many useless exchanges with customer service I gave up! Do you agree with Barker and Stonehouse's TrustScore? 4.4. www.barkerandstonehou se.co.uk. With one of our Barker and Stonehouse voucher codes you can make a fantastic saving on leading brands like Ercol, G Plan, Ligne Rosset and many other premium makers. Save big on luxury living room, dining room and bedroom furniture with Barker and Stonehouse. Barker and Stonehouse | 1,276 followers on LinkedIn. We follow their Code of Practice which provides our customers with additional protection if things go wrong. Worst customer service experience after… Update: order number 338423478. The staff in the stores and the delivery drivers have been amazing and are real ambassadors for the company however my experience with customer service has been shocking. Monday: 8am-5.30pm Click and Collect still available. Do you agree with Barker and Stonehouse's TrustScore? Feel free to drop us a line, ask a question or leave a comment using the form below. 2.3. Barker & Stonehouse The year-long apprenticeships are in office administration, sales and warehousing, with one apprentice learning the rare and specialist skill of French polishing. What a great experience - friendly - happy to help - and delivered our wardrobe in perfect condition. No sooner had my email gone when I had a response and then a phone call from Emma. Visit this website www.barkerandstonehou se.co.uk. I assume he is going to cancel the order as he was ready to do that after the first missed delivery and the company's complete lack of attempt to rectify it (he is a very laid back guy but the one thing that really winds him up is poor customer service) and rightly so - I wouldn't shop at Barker and Stonehouse again if … Barker and Stonehouse is the largest independent family-run furniture retailer and online store in the UK and has been providing high-quality furniture for over 60 years. Following a move into a new Customer Service Centre, we are expanding our customer support team. Closed Now. All the best Barker and Stonehouse Discount Codes on January 2021 All our discount codes are valid and ready to go - you just need to copy, paste and save. A credit to the business! Great service … We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. Barker & Stonehouse is an independent British retailer of premium furniture – everything from beds, sofas and dining suites, to children’s furniture and office furniture too. After moving to a new home we bought furniture from Barker and Stonehouse and can honestly say its the best we have had. Do you agree with Barker and Stonehouse’s star rating? Following a move into a new Customer Service Centre, we are expanding our customer support team. At Barker and Stonehouse we aim to be a destination of choice for inspiring furniture solutions and unrivalled customer service. Founded in 1946 Barker and Stonehouse is the UK’s leading independent family run furniture retailer.Barker and Stonehouse (Battersea) was the first venture in the South and has been successfully trading since 2013 recently followed by new stores in Hove and Guildford. My experience with Barker and… My experience with Barker and Stonehouse has been a tale of two halves. Knaresborough Store. Poor quality and an appalling customer service. Money has now finally been refunded. If you’d like to discuss an order placed in-store, then simply get in touch directly and one of the store team will be happy to help out. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. No sooner had my email gone when … Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation.We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. Delivery … Check out what 11,920 people have written so far, and share your own experience. You can contact the team Monday to Friday on 01642 426026. Thank you guys. Contact information for Barker & Stonehouse Customer Service with its free or geographic phone number. I only have given 1 star as the new bench is lovely, unfortunately I had to but from Barker and Stonehouse as it matched the dining table I previously purchased from them. Here's a bit of background about who we are and what we do... A FAMILY HERITAGE Britain, 1946. Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation. Christmas delivery was promised and I got it. We want you to be completely happy with your Barker and Stonehouse furniture. Was put through to the store - not online team - to re-order the item. Do you agree with Barker and Stonehouse’s star rating? Give us a call and see for yourself! Create New Account. Barker and Stonehouse the whole experience was excellent and we love our product, thank you we will be returning We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. Barker and Stonehouse Customer Service. 4.4. www.barkerandstonehou se.co.uk. Check out what 7,995 people have written so far, and share your own experience. on Feb 12, 19 • by admin • with Comments Off on Barker and Stonehouse turns to Paragon. The Queensbury Coffee House, Barker and Stonehouse, Hove: See 3 unbiased reviews of The Queensbury Coffee House, Barker and Stonehouse, rated 4.5 of 5 on Tripadvisor and ranked #193 of 267 restaurants in Hove. Furniture. If you have what it takes to join a vibrant team who love their job then please send your CV and covering letter to Lena Gierasinka, Store Manager stating why you feel you would be a perfect match. Following a move into a new Customer Service Centre, we are expanding our customer support team. Contact Barker And Stonehouse customer service. It never came. Barker and Stonehouse turns to Paragon’s routing and scheduling software for superior customer service 12th February 2019 Barker and Stonehouse , the UK’s largest independent family-run furniture retailer, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. Promised a call back. Problems with your order or having difficulties with a Barker and Stonehouse discount code? Great customer service from Jon &… Great customer service from Jon & David. \"Conditions\" means these terms and conditions; \"Product\" means a product displayed for sale on the Website; \"Product Description\" means that part of the Website where certain terms and conditions in respect of the individual Product are provided; \"Users\" means the users of the Website collectively; \"Personal Information\" means the details provided by you on registration; \"We/us\" means Barker & Stonehouse; \"Website\" means the website located at www.barkerandstonehouseoutlet.co.uk or any su… Barker and Stonehouse Customer Service. I can not say enough good things about this company. Shocking customer service given the fact I have spent over £6000 with them in the past two years! Phone number : 01642 426026 Repeated emails to customer service, poor comms and despite the chairs finally being collected a week ago, still no refund and chasing again. Without hesitation customers services stated a new set would be sent and that I could use those delivered until that time, which was good as I had given my old set away. Founded in 1946 Barker and Stonehouse is the UK’s leading independent family run furniture retailer. Customer Experience Team Member . Do you agree with Barker and Stonehouse's TrustScore? Barker and Stonehouse wardrobe Matt and Jack just delivered my wardrobe - they were very cheerful and took the boxes up a steep flight of stairs to the room I asked for. Barker and Stonehouse Delivery. Able to represent our brand and vision in delivering fantastic customer service. I will definitely be shopping with B&S again. The Furniture OmbudsmanTo provide our customers with peace of mind and to demonstrate our commitment to responsible retailing, Barker and Stonehouse is a registered full member of the Furniture Ombudsman. I assume he is going to cancel the order as he was ready to do that after the first missed delivery and the company's complete lack of attempt to rectify it (he is a very laid back guy but the one thing that really winds him up is poor customer service) and rightly so - I wouldn't shop at Barker and Stonehouse again if … Would happily use this company again Barker and Stonehouse is the UK's largest independent, family-run furniture retailer bringing you the finest in quality, style and value since 1946. Do you agree with Barker and Stonehouse’s star rating? The Barker and Stonehouse story goes right back to the post-war period, when two former RAF pilots, Charles Barker and Alex Stonehouse decided to go into business together. 2.3 out of 5 stars. At Barker and Stonehouse we aim to be a destination of choice for inspiring furniture solutions and unrivalled customer service. Today. Wonderful customer service throughout… Wonderful customer service throughout process of buying my new mattress. Excellent Service Tom and Stuart who dropped it off and set it up were amazing - knowledgeable, helpful, clean and efficient. We work closely with the UK’s leading furniture repair company, Homeserve, so you can be sure you’re in safe hands. Barker and Stonehouse, the UK’s largest independent family-run furniture retailer, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. While most reputable retailers wouldn’t waste a second before putting things right when problems occur, Barker and Storehouse have no sense of urgency and they have shown us complete lack of empathy. Reason explained - we asked for a specific color (which they offer in store and online, nothing special). Check out what 8,138 people have written so far, and share your own experience. Customer service fail. That’s why our dedicated Aftersales team is on hand to deal with any queries you may have. The staff in the stores and the delivery drivers have been amazing and are real ambassadors for the company however my experience with customer service has been shocking. Retailer Details. Fast & quality service. About See All. There was a delay from the original date but Barker & Stonehouse kept my informed all the time. Stocking high-quality, premium brands including Orla Kiely, Timothy Oulton, Stressless, Tempur and Ercol, they have a healthy obsession with quality that includes the customer experience they offer too! Barker and Stonehouse (Darlington) Furniture . The furniture is excellent quality and looks superb in my dining room Kyle & Craig - Barker And Stonehouse Kyle & Craig delivered a king size ottoman bed and managed to get it all the way up onto the 3rd floor after a lot of pushing. Sunday: 11am - 5pm, Open:Monday - Friday: 9am - 6pmSaturday: 9am - 5.30pmSunday: 11am - 5pm, Although our stores are temporarily closed, our web sales and customer service, deliveries and warehouse collections are all operating as usual. Barker and Stonehouse Location +44 1325 381132. Barker and Stonehouse Turns to Paragon’s Routing and Scheduling Software for Superior Customer Service 15th April 2019 Barker and Stonehouse , the UK’s largest independent family-run furniture retailer, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. Please visit the web site to see the great range of products. The Furniture Ombudsman is an independent not-for-profit organisation which raises standards and is approved by the government to provide alternative dispute resolution services. We are restructuring our Store Team to include a Customer Experience Team Member who will be a valuable and effective addition to our high performing Store Team. After making two large orders and paying large amount of money, in store manager of Battersea branch declined a return request for a sofa (when we offered to purchase goods for the same amount). Stocking high-quality, premium brands including Orla Kiely, Timothy Oulton, Stressless, Tempur and Ercol, they have a healthy obsession with quality that includes the customer experience they offer too! Log In. And was kept up to date with delivery.There was a small scratch on the gold frame so contacted customer support via e mail. Saturday: 9am - 5.30pm Rated 5* just because of these 2! And was kept up to date with delivery.There was a small scratch on the gold frame so contacted customer support via e mail. | Read 381-400 Reviews out of 8,138. or. Barker and Stonehouse delivery charges vary depending on the delivery option and service a customer chooses and what is ordered. Whether you’re looking for care advice or you wish to report a problem, don’t hesitate to contact us. Check out what 11,917 people have written so far, and share your own experience. Voice your opinion today and hear what 8138 customers have already said. Now have a 7 week wait for the product. Contact information for Barker & Stonehouse Customer Service with its free or geographic phone number. Customer service is 10/10, they were happy to sort delivery times when ever was practical to us no questions asked and no extra charges for coming at a time that suited us. After making two large orders and paying large amount of money, in store manager of Battersea branch declined a return request for a sofa (when we offered to purchase goods for the same amount). Check out what 11,920 people have written so far, and share your own experience. Do you agree with Barker and Stonehouse's TrustScore? 10 people follow this. Although our stores are temporarily closed, our web sales and customer service, deliveries and warehouse collections are all operating as usual Find out more. Tell us how Barker And Stonehouse Knaresborough, North Yorkshire made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. As a family-run firm, we pride ourselves on having friendly and helpful staff who will do everything they can to assist you. Finally received my dining room furniture today. On this page you will find information about Barker and Stonehouse and the services we provide, plus the feedback and testimonials from Barker and Stonehouse customers who have used our flat pack furniture assembly service. The company's team of craftsmen, upholsterers and polishers are on hand to fix any issues. The position will be based in our Leeds Store. We ordered two lights which arrived within the specified time and are absolutely perfect. Deliveries operating as normal. The apprentices were recruited through Intec’s free recruitment service which Barker and Stonehouse management found to be very efficient, with a high calibre of applicants. I only have given 1 star as the new bench is lovely, unfortunately I had to but from Barker and Stonehouse as it matched the dining table I previously purchased from them. Official Website Do you agree with Barker and Stonehouse's TrustScore? We want you to be completely happy with your Barker and Stonehouse furniture. The four chairs I ordered from B&S arrived on time but all were slightly damaged. This is equally true of Barker and Stonehouse discount items. The company's team of craftsmen, upholsterers and polishers are on hand to fix any issues. Barker & Stonehouse required digital totems that would be used by employees and customers in their retail stores. Contact Barker And Stonehouse customer service. Lamp purchase at Barker and Stonehouse. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Barker and Stonehouse Reviews 7,995 • Excellent . We visited the store in Hull recently and was served by Barry Malloy, who was extremely helpful. This is equally true of Barker and Stonehouse discount items. The hardware brief required a slick, curved and robust totem design, with a recessed interactive screen. The Customer Experience Team Member will be a key … Do you agree with Barker and Stonehouse's TrustScore? The guys were running 20 minutes early, so messaged me to make sure it was still ok to deliver. I ordered a gold mirror that arrived earlier than expected which was a great surprise. Community See All. Open: Alternatively, submit the below contact form and a member of our team will be in touch. Damage and FaultsIn the event that your furniture is not as it should be, simply get in touch and our team can organise a visit from a skilled technician. | Read 11,401-11,420 Reviews out of 11,917 . With many years experience in the fine furniture retail, Barker and Stonehouse provides the best furniture and a high quality of service, to customers throughout the North East, Yorkshire and Midlands. Thank you guys. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. Item was damaged on collection. Overall the service was ok from Barker and Stonehouse closer to 3* than 5* if I'm honest. That’s why our dedicated Aftersales team is on hand to deal with any queries you may have. After many useless exchanges with customer service I gave up! You can order online and collect your items from a … To find out more about The Furniture Ombudsman and how to use their service, visit www.thefurnitureombudsman.org or telephone 0333 241 3209. Problems with your order or having difficulties with a Barker and Stonehouse discount code? Not Covered?If you haven’t opted for a protection plan, or if your furniture is damaged out of guarantee, you can contact Homeserve directly on 01384 473 000 or visit www.homeserverepairs.co.uk/contact. Minimum 10 characters Tuesday - Friday: 8am-6pm My experience with Barker and… My experience with Barker and Stonehouse has been a tale of two halves. You can contact the team Monday to Friday on 01642 426026. Was shipped to me from the Blaydon distribution centre, the driver Steve and his colleague were extremely helpful and friendly. Voice your opinion today and hear what 10573 customers have already said. After moving to a new home we bought furniture from Barker and Stonehouse and can honestly say its the best we have had. Customer Service. Do you agree with Barker and Stonehouse's TrustScore? Explore our brands & arrange a free consultation. It comprises of nine stores, four warehouses and two outlet sites, and technology underpins high standards of customer service, sales & ordering, stock management and logistics. Voice your opinion today and hear what 7995 customers have already said. Barker and Stonehouse turns to Paragon. Last Updated. Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation. Arrived on time, polite workers, in and out in 15. Following a move into a new Customer Service Centre, we are expanding our customer support team. Our Interior Projects Service offers exclusive access to an elite collection of world-leading homeware names. You can call Barker And Stonehouse at +44 333 010 2353 phone number, write an email, fill out a contact form on their website www.barkerandstonehouse.co.uk, or write a letter to Barker And Stonehouse, Haydock Park Road, Thornaby, Stockton-On-Tees, TS17 7BG, United Kingdom. Feel free to drop us a line, ask a question or leave a comment using the form below. Customer service is 10/10, they were happy to sort delivery times when ever was practical to us no questions asked and no extra charges for coming at a time that suited us. “ We are very disappointed with Barker and Stonehouse customer service. Contact Barker and Stonehouse on Messenger. Barker and Stonehouse the whole experience was excellent and we love our product, thank you we will be returning Well done Barker and Stonehouse. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Barker and Stonehouse Reviews 10,573 • Excellent . Voice your opinion today and hear what 11917 customers have already said. Barker and Stonehouse is a family run company business founded in 1946 with great products and superb presentation.We are looking to recruit enthusiastic and flexible Administrators for our Aftersales Support Team in Middlesbrough. Called again a week later. We are restructuring our Store Team to include a Customer Experience Team Member, who will be a valuable and effective addition to our high performing Store Team. Bringing customers fabulous furniture with great prices and customer service, Barker and Stonehouse cater for all your furniture needs. You can call Barker And Stonehouse at +44 333 010 2353 phone number, write an email, fill out a contact form on their website www.barkerandstonehouse.co.uk, or write a letter to Barker And Stonehouse, Haydock Park Road, Thornaby, Stockton-On-Tees, TS17 7BG, United Kingdom. It was imperative that the look and feel reflected the ambience of the retail environment, whilst offering a robust, quality product. Worst customer service experience after two dining chairs developed a clear and obvious fault. Ordered a click and collect. | Read 11,321-11,340 Reviews out of 11,920 . Not Now. The 2 delivery drivers, Matt and Lewis were very friendly and helpful, and bang on time. If you’d like to discuss an order placed in-store, then simply get in touch directly and one of … Phone number : 01642 426026 I ordered a gold mirror that arrived earlier than expected which was a great surprise. The collection service was very easy, all in a great all round service. Couldn't have asked for better service from this dynamic duo. | Read 11,281-11,300 Reviews out of 11,920 . All the best Barker and Stonehouse Discount Codes on January 2021 All our discount codes are valid and ready to go - you just need to copy, paste and save. Opens at 9:00 AM. Barker and Stonehouse, the UK’s largest independent family-run furniture retailer, has invested in a logistics solution from Paragon to provide customers with a superior delivery service with more choice. Their first store opened in Stockton, County Durham, in 1946 with a vision to provide stylish furniture for people aiming to build a better life for themselves and their families in the wake of the Second World War. Excellent Service Tom and Stuart who dropped it off and set it up were amazing - knowledgeable, helpful, clean and efficient. Voice your opinion today and hear what 11920 customers have already said. 10 people like this. Great customer service Great customer service. See more of Barker and Stonehouse on Facebook. ... Barker and Stonehouse is a registered full member of the Furniture Ombudsman. Did so. Do you agree with Barker and Stonehouse’s star rating? Barker & Stonehouse is an independent British retailer of premium furniture – everything from beds, sofas and dining suites, to children’s furniture and office furniture too. I was told to call online customer services. View details and apply for this Sales Person job in South West London (SW11) with BARKER & STONEHOUSE LTD on RetailChoice. “ We are very disappointed with Barker and Stonehouse customer service. Established in 1943, the business is situated in 8 sites across the UK. Forgot account? Voice your opinion today and hear what 11920 customers have already said. Shocking customer service given the fact I have spent over £6000 with them in the past two years! Centre, the business is situated in 8 sites across the UK ’ s star?! We do... a family run furniture retailer my email gone when I had a response and a. Admin • with Comments Off on Barker and Stonehouse ’ s star rating - knowledgeable, helpful, bang. To drop us a line, ask a question or leave a comment using the below. 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